TERMS & CONDITIONS

Welcome to Thanya Luxe Thai Sanctuary Massage. These terms and conditions ("Terms") govern the use of our website and the services we provide. By accessing our site, you agree to comply with these Terms, which are designed to protect both our business and our clients. Our services, which include various massage therapies and wellness experiences, are intended for individuals seeking relaxation and rejuvenation in a luxurious environment. Please be aware that these Terms may be updated periodically to reflect changes in our practices or regulations.

Cancellation Policy

We understand that life can be unpredictable, and sometimes you may need to cancel or reschedule your appointment. Our cancellation policy is designed to be fair to both our clients and our business.

Cancellation Notice: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the slot to another client.

Late Cancellations and No-Shows: Cancellations made less than 24 hours before the scheduled appointment time, as well as no-shows, may be subject to a cancellation fee of $25. This fee helps cover the time and resources reserved for your appointment.

Refunds: If a payment was made in advance, refunds for cancellations within the required notice period will be processed promptly. Late cancellations and no-shows may not be eligible for a refund.